Home & Living guide

Check a rental property before you commit

Run structured checks on a rental home, its paperwork and the landlord before paying a holding deposit, so you avoid scams and poor-quality homes.

Time needed: 1–2 hours per propertyUpdated: 28 September 2026

Once you pay a holding deposit, you are expected to go ahead unless checks fail, so the time to ask questions is before. This guide gives you a structured approach to viewing, checking paperwork and verifying the landlord or agent. It is aimed at private renting in England.

Step by step

  1. Verify the landlord or agent

    Ask for the landlord's full name and address and check the agent's details, including which redress scheme and client money protection scheme they belong to. Be wary of anyone who will not let you view, asks for money by unusual methods or pressures you to decide immediately. Never pay before viewing in person or by live video.

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