Software guide

Move to a new computer without losing files

Transfer your files, programs, passwords and settings to a new computer in a planned order, and wipe the old one safely once everything is checked.

Estimated time: 2–4 hoursUpdated: 28 September 2026

Use this guide when you have a new computer and want to move across without losing anything. Have both machines charged, an external drive or cloud storage, and access to your email and password manager.

Step by step

  1. Make a list of what you use

    Walk through the old computer and note the programs you use, where your files are stored and any licence keys or subscriptions. Check folders such as Desktop, Documents, Downloads and Pictures, plus email and browser data. This list becomes your checklist on the new machine.

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