Work & Business guide

Raise a workplace grievance

Try to resolve a problem at work informally, then raise a clear written grievance, prepare for the meeting and know when to get advice from Acas.

Estimated time: 1–3 hoursUpdated: 28 September 2026

Use this guide if you have a problem at work, such as unfair treatment, bullying, pay issues or working conditions, that you want your employer to deal with. Have your contract, the staff handbook or grievance policy, and any notes, emails or evidence about the problem ready.

Step by step

  1. Write down what happened

    Make a dated record of each incident, including what was said or done, who was involved and any witnesses. Save relevant emails and messages somewhere you control, as long as you are allowed to keep them. Stick to facts rather than opinions.

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