Use this guide when you spot something wrong in your area and want it fixed. Have your phone for photos and the exact location, such as a street name, nearby house number or landmark.
Step by step
Work out who is responsible
Most local roads, pavements, streetlights, bins and fly-tipping are handled by your local council, but some areas have two tiers of council with different duties. Motorways and major A roads in England are managed by National Highways. Use the GOV.UK postcode tools to find the right council for the location.
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