Work & Business guide

Write simple terms and conditions for your services

Draft plain-English terms covering scope, payment, changes, cancellations and complaints so clients know what to expect and disputes are rarer.

Time needed: 2–3 hoursUpdated: 28 September 2026

Clear terms and conditions reduce misunderstandings and give you something to point to if a disagreement arises. This guide helps you draft plain-English terms for a small service business in the UK. It is general information, not legal advice, so consider asking a solicitor to review your final version, especially if your work carries significant risk.

Step by step

  1. Describe who you are and what you provide

    State your name or business name, address and contact details. Explain the service in general terms and say that the exact scope of each job is set out in the quote. This links your terms to each piece of work.

Members

The rest of this guide is for members

This guide continues with 4 more sections. Unlock this guide and all 207 ABCDayZ guides with checklists, troubleshooting and next steps.

£3.99 for 1 month or £29 for 12 months. One payment, no automatic renewal.

Unlock all guides

Already a member on another device? Open your personal access link. Bought Programming with AI? Your first month is included.