Use this guide before you book a hire car in the UK or abroad, or if you have been hit with an unexpected charge after returning one. Have your driving licence, the card you will pay with and your travel dates ready.
Step by step
Compare the full price, not the headline rate
Before booking, read what is included: the insurance excess, fuel policy, mileage limit, extra driver fees, young or older driver charges, one-way fees and out-of-hours collection charges. A cheap daily rate with a large excess and a costly fuel policy can end up dearer than a higher rate with fewer extras. Screenshot the booking terms and the price breakdown so you have proof of what you agreed.
The rest of this guide is for members
The rest of this guide – the remaining steps, a ready-to-use checklist, practical tips and fixes for common problems – is for members. Membership unlocks every ABCDayZ guide.
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