Use this guide as soon as you get a parking ticket or a letter about a parking charge you think is unfair. Have the ticket or letter, photos of the scene if possible, and any receipts, permits or parking app records.
Step by step
Identify what you have received
A Penalty Charge Notice is issued by a council or other public authority under traffic law. A Parking Charge Notice from a private company, for example at a supermarket or retail park, is a claim for breach of contract, not a fine. The name and wording on the letter tell you which it is and who to appeal to.
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