Use this guide when a customer, former employee or anyone else asks what personal data your business holds about them. A request can arrive in any form, including by email, text or verbally, and does not have to mention the law. This is general information; complex or disputed requests may need professional advice.
Step by step
Recognise and log the request
Record the date received, who asked and what they asked for. The time limit usually starts from receipt. Acknowledge the request promptly and tell the person when to expect a response.
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