Use this guide after moving home, arriving in the UK or if you have never registered. Have your name, date of birth, address and NHS number if you know it; lacking these should not stop you registering with a GP.
Step by step
Find local GP practices
Use the NHS service search to find GP practices near your home, or the equivalent service in Scotland, Wales or Northern Ireland. Check which practices cover your address, as most have a catchment area. Look at opening hours, services and how to book appointments.
Register with the practice
Many practices let you register online through the NHS App or their website, or you can ask for a registration form at reception. Fill in your details and any health history questions. You should not be refused simply because you cannot show proof of address, ID or immigration status.
Set up online access
Once registered, set up the NHS App or the practice's online service to book appointments, order repeat prescriptions and view parts of your record. Check your contact details are correct so the practice can reach you. Register each family member, including children.
Search for an NHS dentist
Unlike GPs, dentists do not have catchment areas and you are not registered in the same way. Use the NHS service search to find practices showing they accept new NHS patients, then call to confirm. Try several practices and ask to go on a waiting list if needed.
Know the charges and exemptions
NHS dental treatment in England is charged in fixed bands, and some people get free treatment, such as children and those on certain benefits. Check current charges and exemptions on the NHS website, as they change. Ask the practice to confirm whether treatment is NHS or private before it starts.
Know where to go in the meantime
For urgent dental problems when you have no dentist, contact NHS 111. For health problems before your GP registration is complete, use a pharmacy or NHS 111. Always call 999 in an emergency.
Ready-to-use checklist
- Local GP practices covering your address found
- GP registration submitted
- NHS number noted once received
- NHS App or online access set up
- Family members registered
- NHS dentist search done
- Dental waiting lists joined if needed
- NHS 111 saved for urgent dental help
Practical tips
- Register with a GP as soon as you move, rather than waiting until you are unwell.
- Keep a list of dental practices you have contacted with dates, so you can follow up waiting lists.
- If you receive an NHS letter or prescription, your NHS number will usually be printed on it.
Common problems
The GP practice says its list is closed.
Ask whether another local practice covers your address, and keep a note of what you were told. If you cannot find any practice to register with, contact the local NHS integrated care board or the equivalent health board for help. You can still use NHS 111 and pharmacies in the meantime.
No dentist nearby is taking NHS patients.
Widen your search area, call practices directly and ask to join waiting lists. Contact NHS 111 for urgent dental problems such as severe pain, swelling or bleeding. NHS England or your local health board can advise on access in your area.
I have been asked for proof of address and do not have any.
Explain your situation, as GP practices should not refuse to register you for this reason alone. You can give a temporary address or the practice address. If you are still refused, ask for the reason in writing and contact the local health board or integrated care board.