Use this guide if someone has knocked at your door or phoned offering work, products or services, or if you have signed something at home and now have doubts. Have any paperwork, business cards or contract documents ready.
Step by step
Stay in control at the door
You do not have to open the door or let anyone in. Use a chain or spy hole, ask for identification and say you do not make decisions on the doorstep. Genuine traders will leave details and wait for you to contact them.
The rest of this guide is for members
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